Last Updated
March 18, 2026
1. Acceptance of These Terms
These Terms of Service (“Terms”) govern your use of the FLO Learning Canada website and your interactions with FLO Learning Canada Inc. (“FLO Learning Canada,” “we,” “us,” or “our”). By accessing or using this website, submitting a form, requesting program information, or otherwise interacting with our online content, you agree to these Terms and to our Privacy Policy, which is incorporated by reference.
You must be at least 16 years old to use this website. If you are under the age of majority in your province or territory, you may use the website only with the involvement and supervision of a parent or legal guardian. If you are using the website on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
2. Educational Scope and Required Disclaimers
FLO Learning Canada provides education related to small business operations, entrepreneurship fundamentals, customer service practices, workplace organization, and business communication. Our materials may include templates, examples, scenarios, checklists, and training exercises designed to support learning and discussion.
- Educational content is provided for informational purposes only.
- Participation does not guarantee business, professional, or financial outcomes.
- Specialists participate as invited experts.
- Users remain responsible for their own decisions.
- Educational materials are intended solely for learning purposes.
We do not provide financial products, investment services, trading services, cryptocurrency content, earnings claims, income guarantees, passive income references, business opportunity offers, or “get rich quick” language. Any examples or scenarios are illustrative and are not promises of outcomes.
3. Service Description and Availability
The website may describe educational programs, workshop formats, learning pathways, and resource materials. We may update the site content, revise program descriptions, or adjust learning materials from time to time. The website is provided on an “as is” and “as available” basis, and we do not guarantee that any specific program, schedule, facilitator, or resource will be available at any particular time.
Program inquiries are handled through our contact form and direct communication. A request for information does not create a binding agreement. Any engagement for delivery (virtual or onsite) is confirmed separately, including scope, dates, accessibility considerations, and any participant requirements.
4. Acceptable Use
You agree to use this website responsibly and lawfully. You must not:
- Attempt to gain unauthorized access to the website, servers, or related systems, including through password guessing, credential stuffing, or exploitation.
- Scrape, crawl, harvest, or systematically extract data from the website without our prior written permission.
- Interfere with the website’s security features, rate limits, or access controls, or attempt to bypass them.
- Submit false, misleading, or impersonated information through our forms, including pretending to represent an organization without authorization.
- Upload or transmit malware, spyware, phishing content, or other harmful code or material.
- Use the website to send unsolicited messages, spam, or bulk promotional content.
- Use the website in violation of applicable export controls, sanctions, or laws.
5. Intellectual Property
The website, including its text, design, graphics, curriculum descriptions, templates, and other materials, is owned by FLO Learning Canada Inc. or used under license. All rights are reserved.
We grant you a limited, non-exclusive, non-transferable license to access and use the website for your personal or internal organizational reference purposes. You may not copy, reproduce, modify, publish, distribute, sell, sublicense, or create derivative works from our website content without prior written permission, except where such restriction is prohibited by law.
6. Third-Party Services and Links
The website may include links to third-party websites or services for convenience (for example, mapping services). Third-party services are not under our control. We do not endorse and are not responsible for third-party content, policies, availability, or practices. Your use of third-party services is at your own risk and is subject to the third party’s terms.
7. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the website and any content provided through it are offered “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.
We do not warrant that the website will be error-free, secure, or free of viruses or other harmful components. You are responsible for implementing appropriate safeguards for your device and network.
8. Limitation of Liability
To the fullest extent permitted by applicable law, FLO Learning Canada Inc. will not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising out of or related to your use of (or inability to use) the website or materials, even if we have been advised of the possibility of such damages.
To the extent that liability cannot be excluded under applicable law, our total direct liability for all claims arising out of or related to these Terms will be limited to the greater of: (a) the amount you paid to us for services in the 12 months before the event giving rise to the claim, or (b) CAD $100.
Some provinces and territories do not allow certain limitations of liability, so parts of this section may not apply to you. In that case, our liability will be limited to the maximum extent permitted by law.
9. Indemnification
You agree to indemnify and hold harmless FLO Learning Canada Inc., and its directors, officers, employees, contractors, and invited specialists, from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the website; (b) information you submit through the website; (c) your violation of these Terms; or (d) your violation of applicable law or third-party rights.
10. Force Majeure
We are not responsible for delays or failures to perform due to events beyond our reasonable control, including natural disasters, severe weather, power outages, labour disruptions, telecommunications or internet failures, acts of government, pandemics, war, terrorism, civil unrest, cyberattacks, or failures of hosting or cloud infrastructure providers.
11. International Use
FLO Learning Canada operates in Canada. We make no representation that the website or its content is appropriate or legally available in every jurisdiction. If you access the site from outside Canada, you do so on your own initiative and are responsible for compliance with local laws.
12. Governing Law and Venue (Canada)
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree that any dispute arising out of or relating to these Terms or the website will be brought exclusively in the courts located in Toronto, Ontario, Canada, and you consent to their jurisdiction and venue.
If you are a consumer and mandatory consumer protection laws in your province or territory provide you with rights that cannot be waived, those rights will apply to the extent required by law.
13. Dispute Resolution
Before starting a formal legal proceeding, you agree to contact us and provide a brief written description of your concern so we can attempt to resolve it informally. Unless prohibited by law, you agree to wait 30 days after sending notice before filing a claim, to allow a reasonable opportunity for resolution.
Nothing in this section prevents either party from seeking urgent injunctive relief where appropriate.
14. Termination
We may suspend or terminate your access to the website if we reasonably believe you have violated these Terms, created a security risk, or used the site in a way that could expose us or others to harm or liability. The following sections will survive termination: Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and any other provisions that by their nature should survive.
15. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and FLO Learning Canada Inc. regarding your use of the website and supersede any prior or contemporaneous communications on the same subject.
17. Assignment
We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
18. No Waiver
Our failure to enforce any provision of these Terms is not a waiver of that provision or of our right to enforce it later.
19. Modifications to These Terms
We may update these Terms from time to time. Changes become effective 14 days after posting on this page, unless a change is required to take effect sooner for legal, security, or operational reasons. The “Last Updated” date at the top of this page indicates the latest revision.
20. Electronic Communications
By using the website and communicating with us electronically, you consent to receive communications from us electronically. You agree that electronic notices, agreements, and other communications satisfy any legal requirement that such communications be in writing.
21. Contact
If you have questions about these Terms, contact:
FLO Learning Canada Inc.
100 King Street West, Suite 5700, Toronto, ON M5X 1C7, Canada
Email: [email protected]
Phone: +1 416 646 3228